Urbo Social Media Privacy Policy

We take your privacy seriously

Privacy Overview:

Urbo Social Media has created this privacy statement in order to demonstrate our strong commitment to privacy. We are deeply committed to respecting and protecting your right to privacy and we take your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure.

We do not sell, rent, loan, or give your email address or other personal information to anybody and will never do so.

Collection of Personal Information

You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy policy explains data collection and use in those situations. Please read the complete Urbo policy below in conjunction with our Terms and Conditions.

  • This privacy policy covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services.
  • We will NEVER sell or rent your name or personal information to any third party without your express permission.
  • We NEVER sell or rent our mailing list.
  • Only authorized employees may access your information.
  • All employees are required to adhere to our strict privacy policies and any employee who violates the privacy policy is subject to termination and other disciplinary measures, up to being criminally prosecuted for their violation.

How does URBO collect data about me?

URBO collects data about you:

  • when you browse urbo.me
  • when you create and use an account on urbo.me
  • when you contact urbo.me by e-mail for support or other help
  • URBO does not buy or otherwise receive data about you from data brokers.

Use of Your Personal Information

If you decide to join Urbo Social Media Services, you will receive a short series of orientation emails from Urbo.me. From time to time, you may receive notification of new services, changes to policies or price adjustments. We will not send you other email at the address you provide, except for infrequent communications to resolve issues that may arise with your own Urbo.me account. More routine announcements are made through the Urbo.me website OR Urbo.me newsletter rather than via email.

If you signup to our Newsletter you will receive information from time to time. All recipients of the newsletter may opt-out of receiving future newsletters or offers when so desired, and are given opportunity to opt-out of these emails at any time. Simply click the UNSUBSCRIBE link at the bottom of the newsletter and you'll never be added back again. We hate spam as well! If for whatever reason this does not work, contact us immediately at support@urbo.me and we will ensure that the request removal is honoured.

Aside from these uses of user information - and we have no knowledge of this information except at an anonymous level - we do not sell, nor plan to sell any user information to anyone.

What data does URBO collect about me, and why?

URBO collects data about visits to urbo.me

When you visit urbo.me, whether you have an account or not, the site uses cookies, server logs, and other methods to collect data about what pages you visit and when.

URBO uses data about how you use the website to:

  • optimize the website, so it's quick and easy to use
  • diagnose and debug technical errors
  • defend the website from abuse and technical attacks
  • compile statistics on the kinds of software and computers visitors use

In special circumstances, like extended investigations about technical attacks, URBO may preserve log data longer, for analysis. URBO stores aggregate statistics about use of the website indefinitely, but those statistics don't include data identifiable to you personally.

URBO uses or may use your e-mail address to:

  • announce new updates about our software, and services
  • advertise new URBO products and services
  • send you alerts about our services
  • reset your password and help keep your account secure
  • contact you in special circumstances related to your account
  • contact you about legal requests

URBO stores your account data as long as your account remains open.

URBO collects payment card data.

To use our products and services, URBO requires your payment card data.

URBO uses your payment card data only to charge for URBO products and services.

Where does URBO store data about me?

URBO stores account data, data about website use, and data about content delivery network use on servers in the United States of America.

Does URBO share data about me with others?

URBO does not sell or give information about you to other companies or services.

Payment Processors

  • Freshbooks.com
  • Stripe.com

Other Services URBO uses in conjunction with our services

  • Google Analytics
  • Amazon
  • GitHub
  • Hotjar Analytics
  • Zendesk Support System

Links to Third Party Sites

This website might contain links to other web sites that are not controlled by Urbo.me. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. The Urbo.me Privacy Policy applies solely to information collected by this website.

Email Sent To Us

Throughout our site, we have email addresses posted to encourage our users to contact us directly with inquiries or feedback. If a user submits an email to us, we respond to the email directly to answer questions or comments. We do not sell or otherwise disclose email addresses to third parties.

Changes to this Privacy Policy

Urbo.me will occasionally update this privacy policy. When we do, we will also revise the "last updated" date at the top of the privacy policy. For material changes to this statement, Urbo will notify our users by placing prominent notice on the site.

We may revise this Privacy Policy in our sole discretion, so review it periodically. If you continue to visit this Site and use the services made available to you after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective immediately when it is posted (or upon notice as applicable). If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt-out. Where consent of the Individual for the Processing of Personal Information is otherwise required by law or contract, we will endeavor to comply with the law or contract.


We may collect personally identifiable information and use such information if we are required to do so by law or if we deem it advisable in the course of assisting law enforcement activities or protecting our Web site(s) and other information.

Enforcement of this Privacy Policy and Contact Information

Urbo welcomes your comments regarding our privacy policy.


Contacting Us

If you have any questions about this privacy policy or need to contact us, please call us at 1-866-820-0831 or send us an email to support@urbo.me

last updated: May 27, 2018